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Banking Stream (Nov 27)

The banking stream is specifically designed for large incumbent banks who are developing innovative new strategies to adapt to a disrupted and disruptive banking environment. The message? Adapt and change, in order to ensure the future of banking in Africa is secure.

Critical discussions around banking:

  • Identifying and clarifying your digital strategy and what it means to innovate
  • Creating a capability to innovate in the context of legacy architecture
  • Meeting customer expectations across all touch points
  • Establishing what customers truly need, in order to meet expectations
  • Creating new value propositions
  • Improving and digitising customer interaction
  • New collaboration models to meet current and future customer needs