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New technologies track (Nov 27)

Moving beyond the theoretical, this track unpicks the practical examples of where new technologies are being implemented, and what the means for African banking.

Practical discussions around new technologies:


  • Applications of AI to trackline the user experience
  • Chatbots, and how to embed yourself in existing customer channels
  • The move from offline to online, and what is needed to thrive
  • Capitalising on crypto: the big debate
  • How blockchain is solving problems, and where it will add value