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Since the emergence of digital, commerce has been in a state of transformation, first with e-commerce and then with the rise of mobile came m-commerce. Today, we are in the very early stages of the third era - voice commerce - a powerful medium that will transform our day-to-day lives and how we purchase. Don't be late to this conversation with Amazon Pay's Giulio Montemagno on how voice commerce will redefine the ideal customer experience. In the third era of commerce, only early adopters win.
Leading fintech research analysts take the stage for 7 minutes each to present the key opportunities for banks and other financial services providers.
Hackathon 1: Financial Product Innovation
Create a mortgage that meets 21st Century customer needs
The mortgage as a product hasn’t changed in 70 years. Wiping the slate clean, teams will reinvent and redesign a modern mortgage product that’s fit for purpose. How can we take advantage of today’s technology to make for a seamless, digitised experience? What would the ideal mortgage look like? How can we use data and behaviours to identify customers who may be looking to buy, and support them through their journey?
It’s a mortgage… but not as you know it.
Hackathon 2: Digital products to attract the older generations
With the push for payments to go cashless or totally digital, how will this impact those who aren’t as digitally savvy? This hackathon will focus on ways to engage, educate, and walk those customers through who are unable or unwilling to make the leap to digital. How do we balance innovation with making sure we don’t leave people behind, and how do we ensure they are reassured and protected?
If it’s not viable to have a single model of regulation and for a solution to cover every model, how can this be addressed in an efficient, sustainable way?
Is the key to be closer to the regulator and, if so, what are the best ways to navigate that relationship?
The role that open APIs may play in improving the system.
The balance between convenience and security - ensuring security without compromising the broader customer journey
Practical experiences of GDPR to date - and how technology can continue to help firms with achieving compliance.
Securing new sources of growth: How and why to develop segment strategies for female clients and retirees, from idea to impact
With older women as one of the biggest future markets for financial services, this session takes the business development perspective and shows where you should be innovating.
Hear from the pioneering, large-scale programme implemented at a the world’s leading wealth manager, how it came about and has worked in practice, and how the programme continues to evolve:
Hear from the first bank to launch an automated advice service for customers and how it is playing out in practice:
Hackathon Results: Hear what our teams have been coming up with all day, and vote for your favourite.
Having scaled up from a start up to a multi-billion dollar company in just three years, hear how OakNorth made that leap, and learn more about their path to profitability.
Reflecting the broader global trends, follow where the money is in our VC panel to see where the opportunities for growth are.