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Nick Johnson works in Coutts and is the business owner of RBS’s retail investor platforms NatWest Invest, Coutts Invest and (soon) Royal Bank Invest. His time is spent planning the strategic roadmap for these services, trying to create an experience that delights customers, encouraging AUM growth, managing the risks that flow from all this and helping his team achieve their goals.
Before working in RBS, Nick managed the FCA’s investment thematic team leading the cross industry supervision of investment intermediaries’ conduct. Prior to this Nick worked in consultancy.