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Glance

Profile

At Glance, we humanize the online experience customers have with your brand. Our omni-channel platform seamlessly blends your existing voice and chat functionality with visual engagement solutions that can leverage actionable intelligence from your CRM. Glance brings cobrowse, screen share, mobile app sharing, and agent video together into an intelligent, cloud-based platform to instantly, visually connect with customers through a real-time, interactive view of content, regardless of where it resides. Our award-winning visual engagement solutions allow enterprises to boost their Net Promoter Score (NPS), Customer Satisfaction (cSAT) Score, Customer Effort Score (CES), and first-contact resolution rates, and even increase sales conversions.