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Day 3 - MT (Mexican Pacific Time, GMT-07:00)
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Day 3 - MT (Mexican Pacific Time, GMT-07:00)
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Artificial Intelligence
1:55pm - 2:00pm
Opening Remarks from The Chair
- Theodora Lau - Founder, Unconventional Ventures
2:00pm - 2:15pm
Keynote Address: Scaling Conversational AI – How Do You Go From Thinking About It To Delivering Value To Your Customers At Scale?
2:15pm - 2:30pm
Special Address
2:30pm - 2:45pm
Special Address
2:45pm - 3:15pm
Power Panel: AI In Action – How Smart Players Are Harnessing AI To Solve Real Pain Points For Their Businesses Internally & For Their Customers. What Are The Most Exciting Applications Of AI In CX; Personalised Banking; Lending, Payments & Fraud?
- Theodora Lau - Founder, Unconventional Ventures
- Chris Ackerson - VP, Product, AlphaSense
- Vivian Yeung - Executive Vice President, Chief Digital & Technology Officer, Fremont Bank
- Siddharth Sureka - Director, Analytics & AI Center of Excellence, Data, Analytics & Insight, Charles Schwab
- Priya Banerjee - Principal, B Capital
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