Customer Experience Summit
For Chairmen/Chairwomen, CEOs and senior customer experience professionals. Customer experience is the linchpin in any organisation – B2B or B2C. Find out how to improve the experience you provide your customers.
Meet some of the innovators in the industry:
JOIN CRITICAL DISCUSSIONS AROUND CUSTOMER EXPERIENCE
- Anticipating customer needs to increase customer satisfaction and retention
- What is the role of humans, in the future of digital customer service?
- Off the record chat – how Apple is driving a high-calibre experience for employees and customers
- Is the future digital interface voice activated?