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Jill Castilla leads Citizens Bank of Edmond as its President and CEO, and as Chairwoman of its bank holding company. She leads community bank innovation through development of ATM customer interaction products, retail banking technology, branch lobby design, and customer outreach methods.
As an industry leader and active community member, Jill serves on the Board of Directors of American Bankers Association, SMU’s Southwest Graduate School of Banking, MetaFund, a community development financial institution, Oklahoma City and Edmond Chamber of Commerce, and the YMCA of Greater Oklahoma City. She is the visionary behind "Heard on Hurd,” Citizens Bank of Edmond’s community building event that draws more than 25,000 attendees to the monthly bank celebration as well as Midtown Bank, the nation’s first #unbank.
Jill has been named "Community Banker of the Year" by American Banker, "Most Innovative CEOs in Banking" by Bank Innovation, "Most Admired CEOs in Oklahoma" by The Journal Record, "Most Powerful Women in Banking-Women to Watch" by American Banker, and "Business Leader of the Year" by Oklahoma Christian University.
Jill leads social media in the financial industry and is a frequent keynote speaker on leadership, banking, and technology. Jill holds a Master's degree in economics from the University of Oklahoma, a Bachelor's degree in finance from Hawaii Pacific University, and is a graduate of the University of Wisconsin's Graduate School of Banking. She is an Army vet, an Army wife, and an Army mom.