FinovateSpring is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.


Michael Lewis
Chief Technology Officer, Global Consumer Technology at Citi


Michael Lewis is the Chief Technology Officer for Global Consumer Technology (GCT) at Citi. In this role, Michael is responsible for driving the architecture and technology roadmap; evolving GCT’s methods, standards and tools for software delivery; and furthering the maturity of  DevOps and Production Management capabilities.

Michael joined Citi from American International Group, Inc. (AIG) where he served as Chief Digital Officer, responsible for improving the company’s overall business performance and enhancing the customer, client, and employee experience globally. He also served as the Chief Information Officer for AIG’s Personal Insurance business. Prior to that, Michael served as Managing Director and Digital Chief Technology Officer at JPMorgan Chase & Co. He was instrumental in delivering key business solutions for JPMC, including branch of the future, Chase Mobile,, and ApplePay. Michael has also held senior technology executive roles at Lloyd’s Banking Group in London as Chief Technology Officer, helping to deliver the integration of HBOS and Lloyds TSB, and at Bank of America as a Senior Vice President and Technology Executive.

Michael Lewis's Network

Agenda Sessions

  • Fireside Chat: Creating A Seamless Digital Customer Experience