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Sandi has a passion for defining, exploring and solving complex problems related to the future of money and banking. In her former role as Director, Product Innovation, she was responsible for the strategy and execution of 'horizon three' innovations, with a particular focus on artificial intelligence, robotics and platform business models. Using design thinking methodology, she led the innovation process from insight and idea generation through to prototype and eventual market test with ATB Financial's customers. In her current role as Director of Customer Experience, she leads a team of senior product managers and defines the organizational strategy for two main product areas: customer identity and access management (CIAM), and the “Run the Bank“ program, which is aimed at sustaining and improving all major systems at ATB