The Digital Community Banking Stream
Main Conference Day 3 - May 10
Everyone knows that these are challenging times for banks and the challenges are even greater for smaller players whose pockets are not as deep as those of their larger competitors. But community banks have a deadly weapon – their closeness to their customers. So how can they leverage this to compete in the new digital era? The message? Excelling at customer experience can safeguard your business.
Critical discussions around community banking included:
- How can community banks collaborate with each other to find a path to change?
- How can smaller banks compete in a highly competitive digital word?
- Why customer experience is a winning card for smaller players
- How should community banks partner with fintechs? What are the strategic questions to ask?
- What bumps in the road have community banks encountered when partnering with fintechs?
- How cutting edge community banks have transformed their business