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Informa
Dec 11
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08:00 - 08:30

Registration and Coffee

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Showing of Streams
10:00 - 10:30

Morning networking break

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Showing of Streams
12:30 - 14:00

Lunch and Round Tables

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Showing of Streams
15:30 - 16:00

Afternoon Coffee & Networking Break

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16:00 - 16:45
Info

Developing client service models to maximise value for the customer

How can custodians adapt client service models to better meet the changing demands of their buy-side clients, and the shifting structures of the markets and networks of which they are a part? How can we provide a globally consistent experience across increasingly diverse markets?

  • Moderator Andy Stephenson - Founder, ServiceMatrix
  • Lawrence Inman - Global Service Manager, Aviva Investors
  • Ryan Mitchell - Head of Third Party Management, Operational Change & Projects, First State Investments
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16:45 - 18:00

Regional Development Updates: Frontier Market Roundtables

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18:00 - 21:00

Closing of Custody Forum day 1 and evening party

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08:00 - 08:30 30 mins
Registration and Coffee
08:30 - 08:40 10 mins
Grand Plenary
Chairman's opening welcome
08:40 - 09:00 20 mins
Grand Plenary
The emergence of new technologies and the impact on financial markets
  • Eduardo Viegas - Associate Member, Centre for Complexity Science, Imperial College London
09:00 - 09:30 30 mins
Grand Plenary
Using Google, Wikipedia, Flickr and Twitter to analyse and predict human behaviour
  • Tobias Preis - Professor of Behavioural Science and Finance Co-Director, Data Science Lab, Warwick Business School, University of Warwick
09:30 - 10:00 30 mins
Grand Plenary
Creating the custodian of the future: Predicting, understanding and meeting the evolving needs of asset managers & owners
10:00 - 10:30 30 mins
Morning networking break
10:30 - 11:15 45 mins
Info
Tech
Overcoming industry inertia and creating a culture of innovation
  • Dominic Hobson, Aon McLagan Investment Services
  • Rupert Bull - Founder, The Disruption House
  • Mark Harrison - Director, Chief Operating Officer, Waverton Investment Management
  • Chris Sier - UK Treasury Fintech Envoy & Chairman, Fintech North

Is conservativism or complacency preventing the industry from embracing the tech revolution? How can we foster a more open and agile approach to adoption and can we turn disruption into opportunity by viewing fintechs as partners rather than competitors?

10.30-10.40 - Research Briefing

Dominic Hobson, Consultant Advisor, Aon McLagan


10.40-11.15 - Panel discussion

10:30 - 11:15 45 mins
Info
Regulation
The regulatory environment in review
  • Moderator Sudha Datta - Managing Partner and Co-Founder, Soterium
  • Christiane Muyldermans - Counsel Regulatory Affairs, Corporate Public Affairs, KBC Asset Management
  • Marco Di Palma - Global Vendor Management, JP Morgan Asset Management

How have they impacted the industry so far? What is yet to come? What can we learn from the US regulatory experience?

11:15 - 11:45 30 mins
Info
Tech
Innovation Case Study - Robotics Alive!
  • Presenter Björn Welander - Head of Securities and Wealth Operations, SEB

SEB will share learnings made on their Robotics journey, how they tackled some of the obstacles encountered on the way, and how we can reach the next level of process efficiency together with our new generation of co-workers…the Robots!

11:15 - 12:00 45 mins
Info
Regulation
An update on the current challenges
  • CSDR Compliance
  • Shareholder Rights Directive – the 6-month countdown
  • SFTR
  • Segregation and safekeeping updates
11:45 - 12:30 45 mins
Info
Tech
Innovating for operational optimisation: Embracing the age of the machine
  • Joakim Crone Valentiner - Head of Back Office, Nordea Asset Management
  • Helmut Mach - CTO, arpaFX

How can RPA and AI revolutionise your processes, improve efficiency and cut costs? Demonstrating value of investment in the back office

12:00 - 12:30 30 mins
Regulation
Settlement finality protection: The impact of Brexit
  • Koen Vanderheydan - Partner, DLA Piper
12:30 - 14:00 90 mins
Lunch and Round Tables
14:00 - 14:45 45 mins
Info
Tech
Big Data, Bad Data? Overcoming the obstacles to unleashing your data potential

What are the strategic and practical challenges of utilising your data to provide new services and greater value to your clients? What solutions are available?

14:00 - 14:45 45 mins
Info
Regulation
Cross-border convergence: Navigating inter-jurisdictional conflicts

Leveraging local insight to create additional value and provide a globally consistent experience across increasingly diverse markets

14:45 - 15:30 45 mins
Info
Tech
Blockchain: Beyond the bubble
  • Katie Mills - Director, State Zero Labs
  • Keith Bear - VP, Global FinancialMarkets, IBM

Is the end nigh for custody as we know it? Or is blockchain just the latest bubble set to burst? Is the opportunity worth the risk that this emerging technology could present? 

We examine real use cases from the front line and discuss whether the hype is justified.

14:45 - 15:30 45 mins
Info
Regulation
The evolving role of the despository

How has the role of the depository changed post AIFMD and UCITS V? What future challenges and opportunities are they facing?

15:30 - 16:00 30 mins
Afternoon Coffee & Networking Break
16:00 - 16:45 45 mins
Info
Developing client service models to maximise value for the customer
  • Moderator Andy Stephenson - Founder, ServiceMatrix
  • Lawrence Inman - Global Service Manager, Aviva Investors
  • Ryan Mitchell - Head of Third Party Management, Operational Change & Projects, First State Investments

How can custodians adapt client service models to better meet the changing demands of their buy-side clients, and the shifting structures of the markets and networks of which they are a part? How can we provide a globally consistent experience across increasingly diverse markets?

16:45 - 18:00 75 mins
Regional Development Updates: Frontier Market Roundtables
18:00 - 21:00 180 mins
Closing of Custody Forum day 1 and evening party