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After graduating in Business Studies from the Fachhochschule in Wiesbaden and a term European Business Studies at Nottingham Trent University, Katharina started her career first at one of the biggest savings banks Nassauische Sparkasse and then at Commerzbank AG as a specialist for marketing. In July 1998 she moved to ING-DiBa where she became Head of Marketing and enjoyed being an active part in the incredible success story of ING in Germany. In July 2007 she became responsible for ING-DiBa Austria as CEO/General Manager and transformed this business unit to a profitable one. She returned to ING-DiBa in Frankfurt in January 2011 where she was appointed Head of Retail Germany and was 7 years member of the Management Board of the 3rd biggest Retail bank in Germany. Since March 2018 she supports ING’s Board in Amsterdam as ‘Head of Platforms and Beyond Banking’ for Retail & SME worldwide. Katharina is passionate about “wowing the customer” by providing an excellent service experience and convenient solutions – always embracing new opportunities.